The Thomas-Kilmann Conflict Mode Instrument (TKI) is the world’s best-selling instrument for understanding how different conflict-handling modes, or styles, affect interpersonal and group dynamics and for learning how to select the most appropriate style for a given situation.

The TKI tool has been used successfully by businesses, educators, and organizational development professionals for over 30 years. It helps you learn which of the 5 conflict-handling styles you prefer to use in conflict-situations. Having that understanding will facilitate more effective communication and quicker resolutions to conflict. Understanding yourself and others in terms of conflict and communication can be essential knowledge to have going in to college or the workforce. The earlier you learn your’s and other’s conflict styles, the more effective you can become when it counts.

Benefits of the TKI tool: